Refund Policy

Digital Product Policy

Due to the digital nature of our products and instant delivery of license keys, all sales are generally considered final. Once a license key has been delivered and activated, it cannot be returned or exchanged.

Eligibility for Refund

We may consider refunds in the following situations:

• Technical issues that prevent the software from functioning and cannot be resolved by our support team
• Duplicate purchases made in error (must be reported within 24 hours)
• License key not delivered due to technical error on our end

Non-Refundable Situations

Refunds will not be provided in the following cases:

• License has been activated and used
• Change of mind after purchase
• Account actions taken by game developers (Psyonix/Epic Games)
• Failure to read product descriptions or system requirements
• Request made after the license period has expired

How to Request a Refund

If you believe you qualify for a refund, please contact our support team through Discord within 24 hours of your purchase. Include your order details and a description of the issue. Our team will review your request and respond within 48 hours.

Refund Processing

Approved refunds will be processed through the original payment method (Stripe). Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution.

Contact Us

For refund requests or questions about this policy, please reach out through our Discord server. We're committed to ensuring customer satisfaction and will work with you to resolve any issues.